Lead the integration of design, strategy, and research principles into the product development process.
Manage the product portfolio, evaluating opportunities, prioritizing projects, and working collaboratively with other Senior - Managers to allocate resources efficiently.
Collaborate closely with cross-functional teams, including Engineering, Product, and Content.
The Sr. Business Process Consultant(AI) is the functional and process expert, consulting with customers and guiding them in transitioning business requirements to configuration requirements of ServiceNow Generative AI products. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Lead customers in their efforts to take advantage of the ServiceNow AI Solution’s standard capabilities in their efforts to improve their business processes.
Distill customer feedback into a cohesive product vision. Own end-to-end feature development by defining product requirements and managing development & testing. Maintain a perspective on the evolving generative AI landscape to feed product evolution.
Lead the vision and execution of Zapier’s AI Capabilities team.
Define and deliver the platform that will make every AI experience at Zapier smarter, faster, and more reliable.
Partner with engineering, design, and product teams across Zapier to build the APIs, runtime infrastructure, and orchestration layers that will power our next generation of AI-driven automation.